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Privacy Policy

Controller for Data Processing:
Solarcraft GmbH
Wikingerstraße 10
76189 Karlsruhe
Germany
info@solarcraft.eu

We appreciate your interest in our online shop. Protecting your privacy is very important to us. Below, we inform you in detail about how we handle your personal data.

1. Access Data and Hosting

You can visit our website without providing any personal information. Every time a page is accessed, technical access data (e.g. IP address, time of access, data volume transmitted) is stored. This data is used solely to ensure the operation of the site and is deleted after no more than seven days.

1.1 Hosting

Our website is hosted by external service providers as part of a data processing agreement. All data collected through this website is processed on their servers.

1.2 Content Delivery Network (CDN)

To optimize loading times, we use a Content Delivery Network (CDN). In this process, data (such as IP addresses) may be processed via servers outside the EU. The cooperation is based on the EU Commission’s Standard Contractual Clauses.

2. Data Processing for Contract Execution and Contact

2.1 Contract Execution

We process personal data to fulfill our contractual obligations (Art. 6 para. 1 lit. b GDPR). After completion of the contract, your data will be stored in accordance with statutory retention periods and then deleted.

2.2 Customer Account

When you open a customer account, the data processing takes place on the basis of your consent (Art. 6 para. 1 lit. a GDPR). The account can be deleted at any time.

2.3 Contact

If you contact us (e.g. via form or email), we process your details to handle your inquiry in accordance with Art. 6 para. 1 lit. b GDPR.

3. Shipping Processing

To fulfill the contract, we forward your data to shipping service providers (e.g. DHL, UPS, GLS, Schenker) as far as necessary for delivery.

4. Payment Processing

For payment processing, we work with payment service providers (e.g. Klarna, PayOne, PayPal). They only receive the data necessary for payment processing. The legal basis is Art. 6 para. 1 lit. b GDPR.

5. Email Marketing

If you subscribe to our newsletter, we will use your data to send you emails in accordance with Art. 6 para. 1 lit. a GDPR. You can unsubscribe at any time using the unsubscribe link or by email.

6. Cookies and Technologies

We use cookies to operate the shop technically and to make it user-friendly. The legal basis is Art. 6 para. 1 lit. f GDPR. You can delete or disable cookies in your browser at any time.

7. Web Analytics and Marketing

With your consent (Art. 6 para. 1 lit. a GDPR), we use services such as Google Analytics to analyze the use of our website. IP addresses are anonymized. Further information: Google Privacy Policy.

8. Social Media

Our website contains links to Facebook, Instagram, YouTube, etc. A connection to these providers is only established when you click on these links. Their privacy policies apply.

9. Your Rights

  • Access to stored data (Art. 15 GDPR)
  • Correction of inaccurate data (Art. 16 GDPR)
  • Deletion of personal data (Art. 17 GDPR)
  • Restriction of processing (Art. 18 GDPR)
  • Data portability (Art. 20 GDPR)
  • Objection to processing (Art. 21 GDPR)
  • Right to lodge a complaint with a supervisory authority (Art. 77 GDPR)

10. Contact

If you have any questions regarding the collection, processing, or use of your personal data, or if you wish to obtain information, correction, blocking, or deletion of data, please contact:

SOLARCRAFT GmbH
Data Protection Department
Daimlerstraße 6, 76185 Karlsruhe
info@solarcraft.eu

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